Sonos Troubleshooting by Certified Expert in Toronto

If your Sonos system doesn’t work as expected, and you are looking to fix the issue once and for all:
We are certified Sonos technicians
We come on-site same or next day
Affordable rates from $149
At SetupTeam, we bring years of hands-on experience installing and configuring home tech across Toronto and the GTA. This means you can rest easy knowing your home is in expert hands.
Get a Quote
Fill out the form below and we’ll arrange a consultation at a time most suitable for you.
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Why Clients Choose Us

On-site visit without delays

No wasting time on the Sonos support line or watching YouTube tutorials

Quick problem-solving

Your system will be running perfectly in no time, thanks to our deep expertise and extensive experience

Transparency in everything

A team you can trust with pricing – no hidden costs or technical jargon

Quick Solution for Any Issue

Trust the SetupTeam to figure out what happened to your Sonos system, no matter the issue. The list of problems we’ve solved includes, but is not limited to:
Update issues
Inconsistent volume
Devices disappear from the app
Home theatre setup doesn’t sync
Buzzing, crackling, or background noise
Difficulty connecting Sonos components
Connectivity drops between rooms or devices
Music cuts out, skips, or lags when streaming
Even the most challenging issues are not a challenge with our amount of experience. After our visit, you can get back to enjoying your music or movie nights without interruptions.
white sonos speaker

Testimonials

Pamela C.
15:46 04 Feb 23
Great service with mounting TV! Thanks so much!
Sylvia V.
20:12 09 Jun 21
It is rare for me to write a review but I could not stop myself because I am extremely happy with the service that I received from Alex. He is very honest, professional, and you don’t have to wait days for your call to be returned. He is worth every cent. Keep up the good service Alex!!!!
Ahmed El K.
20:29 25 May 21
Contacted Aleks and worked with Ilia. Arrived on time and was very happy to explain the work needed to be done. Very professional and efficient services. Would recommend 100% and will return for future services
Roland I.
19:49 28 May 19
Alex was extremely professional and knowledgeable. He mounted 3 TVs in our office. The installs were quick, clean and he was able to run our AV cables to the wall for a cable free look.

I especially appreciated that he came well prepared with shelving, cables and mounts available for me to purchase.

Would hire him again.
Melissa U.
14:47 24 Mar 19
Excellent service! Highly recommended!
Jonathan D.
16:13 20 Mar 19
Honestly ! This experience was fantastic! Alex was a true professional funny, charasmatic and informative. I would highly recommend him to set your TV or whatever else electronics you may need. I needed 2 TV’s mounted and a sound bar. Which he did successfully obviously from my post that I am posting about him. I will recommend to anyone whom wants a professional to mount a television. Not only that he has knowledge of the TV’s as well.
He took the time to show me how to use my 4K LG TV. Thank you Alex for the great experience! I wish him all the success in the future.
Jon Davies
Dennian C.
23:00 15 Mar 19
Knowledge, fast and affordable!
Mike C.
23:15 11 Jan 19
Phenomenal service! On time, great work, easy to talk to, and so unbelievably helpful. You cannot go wrong here!

We Help You Avoid

Wasted time

No more hours spent restarting and reconnecting devices over and over again or searching through support forums in vain

Unnecessary effort

You get to rest while our team takes care of all the settings, cabling, or Wi-Fi configurations

Costly mistakes

DIY attempts can sometimes make things worse, but we get things right the first time around without trial and error

Frustration

Skip the stress of speakers disappearing, distorted audio, or systems that just won’t sync
black sonos setup

Experts on All the Sonos Components

Each piece of the setup plays its role and needs to perform well for the system to work without a hitch. Our on-site Sonos support covers all the setup’s elements, including:
Amplifiers
Soundbars
Subwoofers
Home theaters
Speakers and wireless speakers
Our hands-on experience in both Sonos support and installation means that we never miss the smallest details that can make the biggest difference.

Why On-Site Support Makes All the Difference

On-site Sonos technical support is the easiest option to solve any problems you have. Instead of going through endless phone calls, scripted advice, or online guides that rarely match your exact situation, our VESA-compliant technicians come directly to you and handle everything in person. 

This way, you spare yourself the frustration of trial and error that leaves you back where you started. At your place, we can see the whole picture, accurately assess the situation, and carry out all the necessary fixes ourselves without any effort on your part.
sonos speaker in white

Our Process

#1 Getting your request

After getting your request, we keep it simple and get the details we need without dragging you through long forms or unnecessary questions. All you need to do is pick the visit time most convenient for you, and we’ll deal with everything else for you.

#2 On-site check-up and repair

We will arrive on time and thoroughly inspect your system. This includes checking Wi-Fi strength, device placement, and configuration – we know exactly where and how to check your setup to quickly figure out what’s causing all the trouble. Then, our specialists fix your system on the spot, be it reconfiguring your network or reconnecting missing devices.

#3 Testing and tips

You won’t have to get into any of the technical details. Once we run tests and make sure that your Sonos is working great, we tell you everything you need to know about the issue in plain language. If necessary, we explain how to avoid this problem in the future and answer any questions you might have. 

sonos speaker buttons

All Issues Resolved Today

Rely on the SetupTeam for professional Sonos on-site support. Tell us about the issues you’re having with your Sonos system, and we will dispatch a team to come help you out.
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On-Site Sonos Support Service Areas

If your space isn’t located in Toronto, it’s not a problem. We offer professional on-site Sonos support across Ontario. No matter where you are, our team will deliver exceptional service right to your doorstep.

Sonos Technical Support FAQ

  • What should I do if the Sonos app shows “Unable to connect” or “No products found”?

    This usually means the app has lost contact with your speakers or your network. It could be caused by your mobile device being connected to the wrong WiFi network, router updates, or interference.
  • What to do if a speaker disappears from the Sonos app?

    When a speaker no longer shows up in the Sonos app, it usually means that you have a connectivity or configuration issue. It may be a surface-level problem, but it may also point to deeper setup issues.
  • Why does my audio skip, cut out, or stutter unexpectedly?

    Glitches like skipping or stuttering can happen when your Sonos system struggles with network connection, interference from other devices, or incorrect settings. The SetupTeam will take a quick look at your setup and rectify the situation.
  • What if one speaker keeps losing connection while the rest work fine?

    If just one of the speakers constantly disconnects, then something is wrong with its placement, power, or connection to the rest of the system. Such cases often call for on-site professional testing to find the root cause.
  • Who should I contact in Toronto if I have issues with my Sonos system?

    If your system isn’t working the way it should, the quickest way to resolve it is with on-site Sonos support done by experienced technicians. Toronto homeowners trust the SetupTeam for our excellent service quality, honest approach, fast response time, and even faster issue resolution – contact us to effortlessly resolve any problems you may have with your Sonos system.

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