Home Security · Toronto & the GTA

Add a Home Security System Without Opening Your Walls

Nobody buys an alarm because they enjoy alarms. You buy one so that the night something happens, the house does something about it, loudly and immediately, whether or not you are home to notice. This is what a modern system does for you, why it goes into a finished house in a day, and why the one a telecom will sell you is a worse deal than most people realise.

13 min read · Published Updated Accredited Ajax Partner
Ajax MultiTransmitter module, which connects the wired door contacts and motion detectors of an existing hardwired alarm system to a wireless Ajax hub
The module that lets an old hardwired alarm keep its sensors. It goes where the original panel was. Image: Ajax Systems.

Not sure what you have, or what it would take?

Tell us about the house and what worries you about it. We will tell you what we would put in, what it would cost, and what you do not need.

The security conversation almost always starts in the wrong place. People ask what the system has: how many sensors, what the app looks like, whether it does facial recognition. The question that decides everything is simpler. At two in the morning, when a door opens that should not open, what happens next?

That is what you are buying, and the rest is detail. So this runs in that order. What the system does for you. Why professional monitoring is the part people cut and then regret. Why a wireless system can be in your finished house by dinner. And why the one your phone company wants to sell you is a worse arrangement than it looks on the flyer.

What happens in the first ninety seconds is the whole product

An unmonitored house gives an intruder as long as they want. A monitored one gives them about ninety seconds of noise, light and other people’s attention, which is why most of them leave. The siren is not there to catch anyone. It is there to make your house the more expensive option on the street, before anything is taken and before anyone upstairs wakes up.

That mechanism is worth understanding, because it changes what you should spend money on. The value sits in the event never getting that far, not in the footage you watch afterwards.

What the system does on your behalf, without you:

  • It notices at once. Not when you get home, not when you open the app. The moment the contact separates.
  • It makes the house hostile. Interior and exterior sirens, at a volume that is unpleasant to stand next to.
  • It tells someone. Your phone, your partner’s phone, and with monitoring, a room full of people whose whole job is the next four minutes.
  • It covers what is not a burglar. A pipe letting go behind a finished basement wall does more damage over a weekend away than most break-ins. A leak detector costs less than the drywall it saves.

There is a quieter benefit nobody puts on a brochure. You stop thinking about it. You leave for three weeks in February and the house is not a background worry. That is most of what people are buying.

Monitoring is the part people cut, and the part that earns its keep

Self-monitoring means the alert reaches your phone and you decide what to do. That works fine, right up to the night it does not. Professional monitoring means a staffed control room receives the alarm around the clock and acts when you cannot: asleep, on a plane, in a meeting, phone face-down, phone dead, phone in another room.

Take a real case. Your alarm trips at 3:40am while you are in Portugal. Self-monitored, that is a notification landing in a sleeping phone eight time zones away. Monitored, an operator has already worked the call list, already reached the neighbour with the key, already dispatched. You find out afterwards, which is the right time to find out.

Two things make it better than people assume. Someone verifies before anyone panics: with camera-equipped detectors the operator sees photographs of what set the alarm off before deciding what to do, so a curtain over a heating vent gets handled differently from a person in your kitchen, and nobody drives anywhere to establish which it was. And it stays a decision rather than a commitment. The monthly fee belongs to the monitoring company, not to us and not to the manufacturer, so you can add it later, drop it, or change companies. The hardware does not care and nothing gets replaced.

Our view, stated plainly: monitoring is the one recurring cost on this page worth paying, and the only one.

A wireless system goes into a finished house in a day, with no drywall repair

Because nothing needs a wire. Every detector runs on its own long-life battery and talks to the hub by radio, so a door contact, motion detector, keypad or siren mounts with a bracket and two screws. Nobody fishes cable through insulated walls, lifts floorboards, or comes back the following week to patch and repaint. Only the hub wants an outlet.

This is why the category exists. In a house with open walls, wired detectors are the better engineering and cost almost nothing to install. In a finished house, getting a cable to an upstairs window is the job. It is the reason alarm quotes on existing homes used to be brutal, and why so many people never bothered.

  • Sensors go where they should go. If the back door is the weak point, the detector goes there, even though it sits furthest from the panel.
  • One visit, one trade. No wiring day, then a drywall day, then a painter.
  • It grows without a renovation. A detector for the room you forgot about is a twenty-minute job.
  • It moves. The detectors come off the wall with a screwdriver. If you sell, the system is yours to take, because you own it.

The one real constraint is that radio has to reach. Poured concrete and brick cut the range by more than half, which is why every device gets a signal check before we leave rather than a shrug and a hope.

That old beige panel in the basement is probably worth money to you

Its sensors can usually be kept, and almost nobody tells homeowners this. The old control panel comes off the wall, and the existing field wiring, every cable already run to every door contact and motion detector in your house, lands on a module that takes its place and reports those sensors to the new hub.

That module accepts 18 wired zones and powers the detectors it feeds, and it handles the wiring styles alarm installers used. In practice it means the expensive part of your old system, the wire in the walls that somebody paid real money to install, goes back into service instead of into a skip.

The experience changes completely. Each old zone shows up in the app as “Back Door” in a named room, not as “Zone 7” on a beeping panel with a code nobody remembers. Fifteen-year-old sensors, current system.

Ajax Transmitter module showing the screw terminal block where an existing wired alarm detector connects to the wireless system
The terminal block is the whole idea. An existing wired sensor lands on the screws and joins the new system. Image: Ajax Systems.

What does not come back: the panel itself, its keypads, its dialer and any zone expanders. One thing worth checking early is that older installs often looped several contacts onto a single run, which lands as one zone, so the system can tell you a door opened but not which one. We look for that during the audit, because it is the likeliest thing to change a quote after the fact.

What Bell, Telus and Rogers are actually selling you

They sell a subscription, with hardware attached as the hook. That distinction carries the whole argument, and the last two years in Canada have made it easy to demonstrate.

Bell no longer sells home security, and your alarm company changed owners without asking you

On 1 October 2025, a.p.i. ALARM Inc. acquired Bell’s Security and Automation business. Bell’s own notice to customers says a.p.i. “will take over all monitoring and service responsibilities starting October 1, 2025,” and that “the monthly rate of your current services will remain the same for 2 years, starting October 1, 2025.” Bell’s Smart Home pages now redirect to the Bell homepage.

From the customer’s side, the equipment on the wall did not change and the contract did not end. But a company they never chose now answers their alarm, and the rate assurance runs two years. After that it is whatever it is.

This follows a pattern. Bell bought AlarmForce and retired the brand, then sold the business on. A household that signed with AlarmForce a decade ago has been handed to two different owners while only ever choosing the first. The hardware stayed on the wall throughout. The relationship changed twice. If what you contracted for turns out to be “whoever owns this book of accounts in 2029”, that is a different product from the one that was sold.

Telus rents you the equipment for three to five years, and wants it back

Telus SmartHome Security is a term contract with rented hardware. From Telus’s own published terms: plans “require either a 3-year or 5-year term”; regular pricing after the promotional period is “$58/month for Secure plan, $68/month for Secure Plus Video plan, $68/month for Control plan and $78/month for Control plus Video plan”; early termination carries “a cancellation fee… equal to $15/month for the Secure and Control plans, multiplied by the number of months remaining in the service agreement”; and “rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account.”

Work that through on a five-year deal. You never own it: sixty payments, and on the last day the sensors come off your walls and go back in a box. Cancelling does not leave you with a downgraded system, it leaves you with no system, because the hardware is theirs. Moving becomes their decision rather than yours, since rented equipment has to come back in good condition. And at $68 a month over sixty months you have committed more than $4,000 for hardware you hand over at the end.

None of that is hidden. It sits in their own footnotes. It is just not what most people think they are signing.

Rogers keeps changing what the box on your wall is allowed to do

Legacy Rogers Smart Home Monitoring customers have watched their system lose capabilities it shipped with. Rogers retired the Web Control Centre for home customers while keeping it running for business customers. Google Nest thermostat pairing was dropped. And with the 3G shutdown, Rogers told customers that “the cellular backup feature on your current touchpad will stop working after September 26, 2025,” and that “the Central Monitoring Station will no longer be able to contact you through the touchpad. Instead, they’ll call your phone number and emergency contacts.”

That last one deserves a moment. Cellular backup is what keeps your alarm reporting when the power or the internet is out, which is exactly when it matters. It stopped, not because anything on the customer’s wall broke, but because the network behind it was retired.

The current Rogers retail product is a different thing again: Rogers Xfinity Self Protection, advertised “starting from $15/month for 36 months” with 7-day cloud storage. Three points follow from their own page. It is a 36-month commitment. Your footage lives on their servers with a week of retention. And when the subscription stops, the recording stops, because no drive in your house is holding it.

For accuracy: Rogers has not announced that legacy Smart Home Monitoring is shut down, and we are not claiming they have. What is documented is a service losing pieces while a different product is sold alongside it.

The difference is who owns the system

 Telecom alarmWhat we install
Contract3 or 5 years on Telus, per their terms; 36 months on the current Rogers planNone
Who owns the hardwareRented. Telus terms require return on cancellationYou, outright, from day one
If you stop payingRental equipment goes back, cloud footage stopsThe system keeps working. It is yours
Monthly fee to use the appBundled into the subscriptionNone
MonitoringTied to that providerOptional, and portable between companies
If you moveReturn the rented equipmentTake it with you
Who owns your accountThe provider, and whoever buys themYou. Admin account in your name
Who installs itA dispatched subcontractorThe specialist who designed it

And the thing that does not fit in a table: the company you sign with today may not be the company monitoring you in three years. Bell customers found that out on 1 October 2025. When you own the hardware and monitoring is a separate, cancellable service, that whole category of problem stops being yours.

One honest counterpoint, because you should hear it here rather than from a competitor. The equipment we install is a single manufacturer’s ecosystem. The detectors work with that manufacturer’s hubs and not with anybody else’s, which is proprietary in the technical sense and we will not pretend otherwise. The difference that matters is that it is proprietary to a manufacturer whose hardware you own, rather than locked to a telecom account you rent. Nobody can switch it off, take it back, or sell your file to a company you have never heard of.

Coming off a telecom contract?

We do this a lot across the GTA. Tell us what is on your wall and when your term ends, and we will map what can be reused and what a system you own outright would cost.

Your cameras and your alarm in one app, with nothing paywalled

Both live in the same app, including cameras from other manufacturers brought in through a recorder. A detector going off highlights the relevant camera on its own, and tapping the notification drops you at that moment of footage instead of a timeline to scrub through.

One app for both is not rare. Doing it with no subscription in front of it is. Ring charges a monthly fee before you can arm or disarm your own alarm from your own phone, so you buy the hardware and still rent the button. Here the app, remote arming and disarming, notifications and automation carry no recurring charge, and video records locally in your house on a drive you own.

If your cameras are already up and it is the recorder letting you down, the companion piece covers upgrading the recorder and adding AI detection without replacing your cameras.

The admin account goes in your name, in writing, at handover

The account belongs to you, not to us. This sounds like a formality and it is the difference between owning your security system and being a tenant in it.

Here is why it bites. A hub already registered to another account cannot be reset and claimed by someone new. Releasing it needs the current holder to let go, or a proof-of-ownership process with the manufacturer. That is deliberate, and on balance good, because it makes a stolen hub worthless. It also means an installer holding your admin account is holding something awkward to take back, and some of them know that.

So the admin account goes in your name at handover, along with the device inventory and the settings we configured. We keep a service account or nothing at all. If you are reading this because a previous owner or a defunct alarm company is still attached to equipment in your house, we deal with that regularly.

If your house runs Control4, this joins it

Through an official driver, and if you already have Control4 this narrows your options in a helpful direction. Control4 is the only mainstream automation platform this system integrates with. No Apple Home, no Google Home, no Alexa, no Matter. That is a limitation in most houses and an advantage in yours.

The driver comes from Chowmain, lists at US$150 with a 90-day trial, and works with all hubs. Arm, disarm and night mode for up to 25 groups, from any touchscreen, keypad or remote in the house.

Which makes the obvious things real. Disarming in the morning raises the shades and starts the kitchen music. Arming away kills every light and drops the heating. A night-mode arm at the bedside sets the whole house to sleep. Worth reading alongside our Control4 installation overview if you are planning both.

What it costs, and what you are paying for

Equipment and installation are quoted per project, because a sensible system is shaped by the house rather than sold as a box. Where cameras form part of the job, camera setup starts at $150 per camera as a one-time charge, rising with mounting height and how awkward the position is to work at. No monthly fee attaches to any of it.

Compare that to the shape of a telecom deal, where the hardware looks cheap or free up front, you pay for it sixty times over, and then you return it.

What the labour buys is the part that decides whether the system is any good:

  • Signal checked at every planned position before anything is committed, so you do not inherit an intermittent fault in February.
  • Detection sensitivity and pet immunity set properly, so the system does not cry wolf and get switched off, which is the most common way an alarm stops protecting a house.
  • Groups configured, so you can arm downstairs at night with the family upstairs.
  • Every legacy zone identified, tested and terminated if we are absorbing an old system.
  • The app set up and the admin account handed to you.

When you should buy something else

Straight disqualifiers, because a system sold into the wrong house becomes a complaint:

  • You are building or gutting. Open walls mean wired detectors are better engineering at almost no installation cost. Do that instead.
  • Your smart home runs on Alexa, Google Home or Apple Home. Not supported. Control4 is the automation path, and if that is not your house, this will sit beside your smart home rather than join it.
  • You want something you never touch. Batteries are the trade for leaving your walls alone. Detectors run for years, up to seven on a door contact, but keypads are roughly two years and a touchscreen keypad about eighteen months. Anyone selling you maintenance-free is not being straight.
  • You need app control during an internet outage. The alarm keeps working: detectors trigger, sirens sound, keypads and fobs arm and disarm, scenarios run. But the app reaches the hub through the manufacturer’s servers, so remote control stops even if you are standing in your own kitchen.
  • You want a fully wired bus system. Not available here through the Canadian catalogue, so that means a different manufacturer.

If none of that describes you, and what you want is a system you own outright with no contract, no monthly fee to use it, monitoring you can add or drop, sensors you already paid for brought back into service, and one app for the alarm and the cameras, this is a strong fit.

Quick Answers

Is there a contract?

No. You own the equipment outright from day one and there is nothing to cancel. Telus’s own terms require a 3- or 5-year term, and rented equipment goes back when you cancel.

What do I pay every month?

Nothing to use the system. The app, remote arming, notifications and automation carry no recurring fee. Monitoring is separate, optional, and priced by the monitoring company.

Why bother with monitoring?

At 3am you are asleep and an operator is not. They see photographs of what set the alarm off, work your call list and dispatch, so you find out afterwards.

Will it wreck my walls?

No. Detectors are battery powered and mount with a bracket and two screws. Most houses take a single visit, with no cable through finished walls and no drywall repair.

Can I keep my old alarm’s sensors?

Usually. A module taking 18 wired zones replaces the old panel and powers those detectors, so each zone shows in the app as “Back Door” rather than “Zone 7”.

What if I move?

It comes with you. The hardware is yours, it came off the wall with a screwdriver, and monitoring moves or stops as you choose. Rented telecom equipment has to go back.

Frequently Asked Questions

12 answers

Not with us. You own the hardware outright and there is nothing to cancel. The telecoms sell it the other way around. Telus SmartHome Security plans require either a 3-year or 5-year term, per their own published terms, with an early cancellation fee calculated at $15 a month for Secure and Control plans multiplied by every month remaining. The current Rogers Xfinity Self Protection plan advertises from $15 a month for 36 months. A contract protects the subscription. It does nothing for your house.

You do, from the day it goes in. This is the biggest practical difference from a telecom system. Telus states that rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost is charged to the account. Five years of payments can end with the sensors coming off your walls. Ours stay on your walls because they belong to you, and the system keeps working whether or not you pay anyone another dollar.

Bell sold it. Effective 1 October 2025, a.p.i. ALARM Inc. acquired Bell’s Security and Automation business, and Bell’s own customer notice says a.p.i. took over all monitoring and service responsibilities from that date. Bell held rates steady for two years from the changeover. The Bell Smart Home pages now redirect to the Bell homepage. Nothing changed on those customers’ walls, but a company they never chose now answers their alarms.

Ours keeps working. Detectors trigger, sirens sound, the app works, and video records locally, because all of it belongs to you. A subscription system answers differently. Rental equipment goes back, and cloud-stored footage stops when the billing does. The current Rogers retail plan advertises 7-day cloud storage, so no drive in your house holds anything once payment ends.

Yes. The detectors come off the wall with a screwdriver and go back up at the new house, the hub travels with you, and monitoring follows or stops as you prefer. Nothing is glued to the property and nothing gets handed back. Rented telecom equipment removes that option, because the terms require you to return it when service ends.

It is the one recurring cost we would pay for ourselves. Self-monitoring works until the night you are asleep, on a plane, or nowhere near your phone, which covers most of the nights that matter. Monitoring puts a staffed control room on the alarm around the clock. With camera-equipped detectors an operator sees photographs of what triggered it before deciding whether to dispatch. It stays optional and portable: you can add it, drop it, or change companies without replacing hardware.

No. The app, remote arming and disarming, notifications and automation carry no recurring charge. That is not true across the board. Ring charges a monthly fee before you can arm or disarm your own alarm from your phone, so you buy the hardware and then rent the button. The only recurring cost here is professional monitoring, and only if you want it.

Yes, and that is the point of it. Every detector runs on its own long-life battery and reaches the hub by radio, so nobody fishes cable through insulated walls, lifts floorboards, or comes back to patch and repaint. Most houses take a single visit. Only the hub wants an outlet. It also means sensors go where they should go, like the far back door or the awkward upstairs window, rather than where a wire happened to reach.

Usually, and it changes the economics of the job. The old panel comes off and the existing field wiring lands on a module in its place that accepts 18 wired zones and can power those detectors. Plain door and window contacts, standard motion detectors and glass-break sensors generally transfer. The panel, its keypads, its dialer and any zone expanders do not. Watch for daisy-chained wiring, where several contacts share one run: that lands as a single zone, so you lose per-door reporting until it is split.

Less than you would think, though not none. A door contact runs up to seven years on its battery, a motion detector up to five, a camera detector up to four. The catch is the keypads, at roughly two years for the button model and about eighteen months for the touchscreen. With those in the mix there is rarely a year without a battery task somewhere. Batteries are the trade you make for leaving your walls alone, and the system warns you well before anything goes flat.

Control4 yes, through an official driver built by Chowmain at around US$150 with a 90-day trial, giving arm, disarm and night mode for up to 25 groups from any touchscreen or keypad in the house. Alexa, Google Home, Apple Home and Matter, no. Control4 is the only mainstream automation platform this integrates with. If your house already runs Control4 that is good news. If your smart home runs on voice assistants, know going in that this sits beside it.

Specific models are, and you should ask that of anyone selling you an alarm. Ajax announced UL and ULC certification covering 21 products for the United States and Canada, with hubs meeting ULC S304 at Level A4. Two qualifications belong with that. Certification attaches to particular models rather than to a brand, so ask which listing covers the equipment on your quote. The camera and photo-transmission features sit outside that evaluation. European grades, including the Grade 3 wireless line, carry no weight with a Canadian insurer and that product is not sold here.

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We design and install home security systems across the GTA. No contract, no monthly fee to use it, existing sensors reused where they are worth keeping, one app shared with your cameras, and the admin account in your name.

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