Secure Your UniFi Network with a Remote Security Check-Up
You bought good network equipment. We check whether it is set up to keep you safe, tell you in plain words what we found, and fix it once you say yes. The look is free and changes nothing. No passwords, no visit.
What is a remote UniFi security check-up?
It is a careful look over the UniFi system you already own, done over the internet. We check how safe it is and how well it runs, then send you a short report in plain words with the plan we would follow. The look is free, and we change nothing until you say yes.
We often find smart plugs, guests and cameras sharing one network with the laptop you bank on, and safety tools that were never switched on. The fixes give your smart gadgets and your guests networks of their own, set clear rules between them and turn on the protection your equipment already has. A SetupTeam technician checks and approves every change.
It works with the UniFi equipment you own, for homes and small offices anywhere, because we do it all over the internet. Our home cybersecurity guide explains why smart gadgets are such a common weak spot.
What we often find
- Smart TVs, plugs and cameras on the same network as your laptops
- Guests on the same Wi-Fi as your family
- The network alarm and the website filter switched off
- UniFi software and devices months out of date
- Wi-Fi units crowding each other on the same airwaves
- Cameras sending more alerts than anyone reads
How does the check-up work, step by step?
You ask, you invite us from your UniFi app, and we look without changing anything. You read the plan and decide. If you say yes, we make the changes, check them and follow up the next day. All of it happens remotely, and you never share a password.
Ask for a free assessment
Use the form on this page or call us. We write back with simple instructions for inviting us to your UniFi system.
Invite us, without passwords
In your UniFi app, you add SetupTeam as an administrator. That is UniFi’s word for a helper with permission to manage your system. You never tell us a password, and you can remove us afterwards.
We look and change nothing
We go through your whole system: what is online, who can reach what, how safe it is, and why things drop out. Nothing changes during the look, and we don’t watch your camera video.
You get a plan in plain words
The report says what we found, what we would change, what stays the same and what you may notice, with the price. Nothing happens until you say yes.
We make the changes
You approve the plan, a SetupTeam technician approves it too, and we make the changes at the time you pick. Your everyday Wi-Fi keeps working the way it does now.
We check, report and follow up
We confirm the same devices are online as before, every change was saved, and a second, independent review agrees with the safety settings. You get a short report of what changed and what is left, and the next day we ask how it’s going.
What we look at first
The UniFi dashboard shows what is online, how the internet connection behaves, whether the software is current and how good the Wi-Fi is.
The check-up needs a working internet connection and a UniFi gateway that is switched on. If either one is down, there is nothing for us to reach, and the fix becomes a visit through UniFi troubleshooting. If you decide not to go ahead after the report, we remove our access and confirm it by email.
What does the check-up fix once you say yes?
We apply our standard safety set-up around the network you already use. Your smart gadgets and your guests get separate networks, clear rules decide who can reach what, and we switch on the protection built into your UniFi equipment. We also give each Wi-Fi unit its own lane and cut the camera alerts nobody reads. Your main Wi-Fi keeps its name and password.
Separate rooms for gadgets and guests
Your phones and laptops still control the smart plugs, bulbs and speakers. The gadgets can’t reach out to your computers, apart from one small timing signal AirPlay needs, so a hacked gadget stays in its own room. Guests get the internet and can still cast to your TV.
Clear door rules
We decide which networks may talk to which. Guests and smart gadgets can’t open the settings page of your UniFi gateway, the box that runs your network.
An alarm for your network
Your gateway watches traffic for known break-in attempts and blocks them. We switch it on for every network in your home.
A filter for dangerous websites
The filter stops known malware sites before they open, for most devices on your network. That includes smart TVs, which can’t run security software of their own.
Decoys
We set up fake doors that nothing should ever knock on. If a device on your network goes knocking, it trips an alert.
Wi-Fi units that stop talking over each other
When every Wi-Fi unit in your home uses the same airwaves, they crowd each other and connections drop. We give each unit its own lane.
Fewer pointless camera alerts
If your cameras send dozens of notifications a day, you stop reading them. We tune your camera alerts so the ones left are worth reading, such as people at night.
Before: one network for everything
After: separate networks
Our standard set-up, in the UniFi firewall
Each coloured cell is a door rule. Smart gadgets and guests are blocked from your own devices, and a decoy rule catches anything that goes snooping.
Would you rather do it yourself? Our UniFi VLAN and firewall setup guide walks through each step, in more technical terms, along with the mistakes people make along the way.
The look is free and changes nothing. Fixes are $299 + HST, or included when you prepay a year of Essential Care.
Get a Free AssessmentDoes the check-up look at Wi-Fi and cameras too?
Yes. While we look, we also check your Wi-Fi units, the wireless links between them, your cameras and your doorbell. Two common problems are part of the fixes: Wi-Fi units crowding the same airwaves, and camera alerts nobody reads. The report says what else we found and what we recommend.
Repairs beyond the standard fixes, such as a camera that keeps dropping out or a doorbell that stops reaching the chime, are offered separately through UniFi troubleshooting. Nothing changes without your yes.
What the look covers
- Wi-Fi units that talk over each other on the same airwaves
- Wireless links to a far corner or a driveway camera that drop out
- Devices that are offline or out of date
- Cameras that go offline, or send dozens of alerts a day
- A doorbell button that stops reaching the chime
Will Sonos, AirPlay and casting still work afterwards?
We plan every change so that Sonos, AirPlay and casting keep working. Sonos stays on your main network, because Sonos works on one network. Your phone still finds the TV and speakers on the smart-gadget network, and guests can still cast. If a device misbehaves afterwards, we put it back the way it was.
- Your main Wi-Fi keeps its name and password, so phones and laptops carry on as before.
- Your phone still finds the TV, streaming box and smart gadgets.
- AirPlay and Chromecast work between your main network and your smart gadgets.
- Sonos stays on your main network.
- Guests can cast to your TV and speakers.
- Some smart devices need re-joining to their new Wi-Fi in their own app, and we tell you which ones.
Separate networks, with casting kept on
Family, guests and smart gadgets each get a network of their own, and the gateway still passes casting between them.
What does the check-up cost, and what is included?
The read-only assessment is free. If you want the fixes, they cost $299 + HST, one time, or they are included when you prepay a year of Essential Care at $250 + HST. SetupTeam customers have the check-up included in the first year after their installation. Each price covers one UniFi system, and prices are in Canadian dollars.
The look and the report cost nothing. You see the plan first, and you pay for the fixes only if you want them.
- Free read-only look and a report in plain words
- The plan we would follow, with what stays the same
- Fixes done remotely once you say yes
- Checked afterwards, with a report and a next-day follow-up
Prepay a year of Essential Care and the fixes are included. During the year, the plan repeats the check-up with fixes twice and keeps your UniFi system up to date.
- Fixes included with the prepaid year
- Check-up with fixes twice a year
- UniFi updates set to run on their own each week
- Remote troubleshooting
If you own UniFi and had an installation with us, the check-up and fixes are included in the first year after that installation.
- Included in the first year after your installation
- Fixes $149 + HST after that
- The $149 counts in full toward Essential Care if you join within 30 days
Who is the check-up for, and who should book something else?
It is for homes and small offices that already own UniFi and whose network works, but whoever set it up left every device on one network or left the safety tools off. If you don’t have UniFi yet, or something is broken or offline, a different service fits better, and the last card points you to it.
Homes
- A family network, a smart-gadget network and a guest network
- Casting to the TV still works for family and guests
- If you prefer, guests can plug in on wired ports only
Offices
- Staff on one network, visitors on the internet only
- A second business sharing your space gets a sealed network of its own
- Neither side can see the other’s computers, desk phones or camera recorder
Book something else if
- You have no UniFi, only your internet provider’s router: see UniFi installation
- Something is broken, dropping or slow: see UniFi troubleshooting
- Your internet or UniFi gateway is down: book an on-site visit through UniFi troubleshooting
- You need new UniFi equipment or cable runs: see UniFi installation
What did the check-up change for real customers?
Here are four real jobs. We changed the details to protect each customer’s privacy, and the shared office is still at the plan stage. After a check-up, our UniFi app guide helps you read what the app shows you.
The driveway camera that kept going offline (large home)
A camera at the end of the driveway, on a wireless link, went offline two or three times a day for about 40 seconds. All three Wi-Fi units were using the same airwaves. We gave each unit its own lane, then added the safety set-up. We checked the next day, and the dropouts had stopped. The look took about 15 minutes and the fix about 10.
Safer without a disruption (family home)
Smart gadgets, guests and the family all shared one network. We added a smart-home network and a guest network without touching the family’s main network, and we switched on the network alarm and the dangerous-website filter. Everyday Wi-Fi carried on as before, and guests can still cast to the TVs.
68 alarm notifications in one day (home)
The “away” alarm went off for any movement on any camera. One day brought 68 notifications, so the real ones were easy to miss. Outdoor cameras at night now alert only for people, and the alerts left are worth opening. We are still fine-tuning the daytime alerts.
Two businesses on one network (shared office)
Everyone in the space could reach everyone else’s computers, desk phones and camera recorder, and the guest Wi-Fi sat on the same network. The plan: the second business moves to a sealed network of its own, and visitors get the internet and nothing else.
Questions about the remote UniFi check-up.
UniFi Network Security Near You in the GTA
SetupTeam serves communities across the Greater Toronto Area.
Ready to see how safe your UniFi network is?
Ask for a free assessment and we’ll send the steps for inviting us, with no passwords. You can also call (647) 464-0606 or email [email protected], daily from 8:30 AM to 9 PM Eastern time.
